Returns & Exchanges
At Pipedream Products, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. If your purchase doesn't fit your vision, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing